Help

No Tour?

If you cannot view our virtual tours then it is likely that you either do not have Java installed on your computer or you have had Java disabled on your system.

If you are not sure then simply click here and begin to install Java. It's a free download, only takes a maximum of 5 minutes before you can start to view virtual tours. It's a one time download so do it now and you'll never have to do it again.

If you already think you have Java installed then here's how to check and enable it:

Control panel>>>Internet Options>>>>>advanced (tab) - scroll down and click on the Java/Sun microsystems option (tick in box) usually halfway down the list.

There are many different Windows set-ups so these directions may not be exact (which we understand is very frustrating) so if you discover another route to solve the problem please let us know.

Sometimes virus and protection software can cause problems when attempting to use Java. In this situation changing the settings of your anti-virus software may be possible.

It is also possible your machine may have been set to block Java. In such circumstances we would advice you contact your IT administrator and suggest that it is imperative that you can view virtual tours on your system as a very important project you are working on depends on this.

Having tried all of the above and pressed your IT person until he/she is certain it's not their firewalls/protection methods that are causing the problems then please email us and we shall try to solve the problem.

Navigation

To move your way around the virtual tour click and hold the left mouse button and drag the mouse in the desired direction to navigate your way around each panoramic movie. Alternatively you can click once on the movie itself and use the cursor keys on your keyboard to move around a movie.

To see the next room/movie

To move to the next room or movie within a virtual tour click on an icon on the integrated floor plan that sits to the right of the movie.

Zoom

To zoom in or out of a movie, click and hold either the '+' or '-' symbol on the silver bar below the movie. Alternatively, you can press the shift and ctrl keys to achieve the same effect.

View a different floor

To do this click on the appropriate floor button to the left of the movie.

See Floor Plan with Dimensions

Click on '+ enlarge plan' to the left of the movie. Once viewed just close the window to return to the virtual tour.